Payments show went thru online, did they go through?

LShaddock5 · ‎December 11, 2020

Can I talk to a person?

xmasbaby0 · ‎December 11, 2020

What payments? If you mean payments for tax you owed, TurboTax never knows how, when or even if you paid the tax you owed. Your proof that you paid will be your own bank/credit card records.

TT does not update after your return has been accepted. Your account will always show the result of the return you prepared using the software. TurboTax never knows if you received your refund —or how, when or even if you paid tax due. Your proof that you paid your tax will be your own bank/credit card records.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

DoninGA · ‎December 11, 2020

What payments are you referring to?

If you paid federal or state taxes owed from your bank or credit card, your proof of payment is your bank or credit card account statement showing the payment and the Payee.