Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
Stoplookin36
Returning Member

Paid turbo tax

After i filed my taxes with turbo tax with the most expensive package ,I got a letter from irs saying I needed to verify my identity can turbo tax help me clear this up so I can get my refund.

2 Replies
Bsch4477
Level 15

Paid turbo tax

TurboTax program can’t help. Follow the instructions on your letter. Other users may have suggestions. 

xmasbaby0
Level 15

Paid turbo tax

TurboTax cannot intercede with the IRS for you.    No matter how much you paid for using the software, your tax return was self-prepared.   TurboTax has no way to verify that what you said about your identity in the software is true.  You have to verify your own identity with the IRS.

 

I HAVE TO VERIFY MY IDENTITY

 

https://turbotax.intuit.com/tax-tips/security/tips-for-handling-identity-verification-requests-from-...

 

 

https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Dynamic AdsDynamic Ads
Privacy Settings
v