On February 4, 2020 I filed my 2019 taxes to get a return of $941.00 for federal and $113.00 for state refund and have yet to receive the turbo card I signed up for or any of the money I’ve been

[JakailaLO]

You can contact customer service. https://turbodebitcard.intuit.com/contact-us

 Ignore the prompt asking for your card number.  Choose #1 for lost, stolen, or cards never received, then choose #1 again, enter SS# if prompted and continue following the instruction

[VolvoGirl]

Has the IRS sent the refund?  Was your return Accepted?

You can check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  What does it say?