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You can speak to a person, you just have to go through the procedure to do that. You can get TurboTax support contact information, including phone numbers, at this link: https://turbotax.intuit.com/support/contact/index.jsp
NJ is slow this year. One year, it took them 14 days to accept my filing.
Your encouraging comment must have brought good luck. NJ accepted 3:30 AM this morning. 7.5 days!
Thanks for the info. I will save for next year. NJ accepted this morning at 3:30 AM, 7.5 days.
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