Never using again!!! SCAM

[Poopsie1]

I really hope that someone puts together a class action lawsuit against the Turbo Tax.  Sign me up!

I have NEVER in all my years had $878.00 taken out of my return and been told it was just fees. Processing fees, bank fees, and state tax fees.  NEVER AGAIN! 

I'm already struggling as a single parent and was needing to get my car fixed and pay off some bills but then I get this deposit today from some TPG Santa Barbara. At first, I thought it was a deposit made in error to my bank account so I was calling my bank to dispute it, and then I thought I would look them up. Well low and behold, it's the bank that Turbo Tax is using now for their refunds. AT NO TIME did it say that I was going to be charged for bank fees on top of overpriced processing fees!!!  NO WHERE was there any information given to me on this before I clicked send.

I will file on my own the old-fashioned way going forward. Screw you Turbo Tax for ruining a good thing. 

[CatinaT1]

That doesn't sound right for fees. I would review what your fees were and have included instructions below. Are you sure your refund wasn't offset? The IRS and State Governments have the ability to offset a refund to pay for certain past due debts.  You generally will receive a letter stating what the offset was for.   

The IRS provides a toll-free number, (800) 304-3107, to call for information about tax offsets.

To see your fees, go to: Tax Tools and Tools. These are down the left side of the screen in a black border.  Follow these directions.  

1. Down the left side of TurboTax, click on Tax Tools. 
2. Click on Tools. 
3. Click on My Fees in the center of the screen.