Never got my turbo tax card in the mail. Can the money be taken off and sent to a different card?

[DaraLO]

The card should have been delivered in 5-10 business days.  Visit TurboDebitCard.com or call us toll-free at (888) 285-4169 to check the address we have for you, update your address, or have a new card sent to you.  

Source:  When will I receive my Turbo® Visa® Debit Card? - Community

[snicker1974]

i never got my turbo visa card 

[Cass0317]

@snicker1974 If it is past  5-10 business days and you have not received your card, 

Please click here for the TurboTax Visa Debit Card phone number and don't choose option 2(to reach a live agent), it will repeat a few times then you will get more options.

Or when you call the number you can follow the steps below :

1. Listen to the recording

2. Press 2 to continue using the automated system.

3. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these)

4. The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1

5. Press 2 for the option of " have not yet received your card".

6. Next you will be prompted to enter your social security number, zip code, and birth date. 

For more information, please see the TurboTax FAQ below:

When will I receive my Turbo® Visa® Debit Card?