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Rosie86
New Member

Never got my refund adv, got email on the 8th to log in revisit my tax and i could click to adv, and still get it. was told today its to late. they just sent email. upset

its not my fault they just sent the email. i got the papers where it says im getting it.  Now i dont  get the refund due to their error. very disappointed. i will be filing taxes somewhere else next year.
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2 Replies
KatrinaLO
Expert Alumni

Never got my refund adv, got email on the 8th to log in revisit my tax and i could click to adv, and still get it. was told today its to late. they just sent email. upset

You will need to contact customer service directly for assistance with your account. Please see the following information here for more details. 

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Rosie86
New Member

Never got my refund adv, got email on the 8th to log in revisit my tax and i could click to adv, and still get it. was told today its to late. they just sent email. upset

Already have,3 times. Thanks

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