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New Member
posted Apr 8, 2020 9:17:02 AM

Needing my card because I've lost it

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1 Replies
Intuit Alumni
Apr 8, 2020 4:44:08 PM

To report a card lost or stolen for your Turbo Visa Debit Card you can visit TurboDebitCard.com or call toll-free at (888) 285-4169

Follow these steps:

  1. Listen to the recording (you cannot skip it) 
  2. Press 2 to continue using the automated system.
  3. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these).
  4. The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1.
  5. Follow the prompts to report the lost/stolen card and request a replacement.