Need to amend 2024, TT tried to efile and was rejected. Now can't access the amended return.

[brianahn]

I received a 1099-DIV for 2024 that I did not know about. I went through the process to amend my 2024 return. Turbotax tried to efile it and was rejected. Now it says they will direct me how to print it and mail it, but I can't even seem to access it at this point. How can I access my amended return (it just says "rejected" without a download option).

[MonikaK1]

Follow these steps to find your prior year (amended)  return in TurboTax Online:

1. Sign in to your TurboTax account. Make sure you're using the same TurboTax account (same user ID) as in previous years.
2. There are two ways to get your prior-year returns:
3. Select Documents from the menu, use the dropdown menu to choose the tax year you want, and select Download tax PDF.
4. On Tax home, scroll down and select Your tax returns & documents. Select the year you want and select Download/print (amendment) return (PDF).
5. If the year you're looking for isn't there, it might be in a different account. Go here to find all of your accounts. One of them should have the return you're looking for.

Amended returns can only be e-filed using TurboTax for the current tax year, which is currently 2025. Prior year amended returns can be prepared in TurboTax but will need to be mailed. The first page in your printout of a return to be mailed is your instructions. This page gives you the address to send your return, and any forms you need to include with your return.

You’ll need to pay any tax balance due by check when you file by mail, or pay online at the IRS or state website.

Please see this help article for more information about filing by mail with TurboTax.