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Classychic87
Level 2

Need to Amend 2019 no button availble or hyperlink?

I was accepted on 1/21/20. Need to amend 2019. The hyperlink isn't there, or the button is not on my dashboard. I have looked all over turbotax. Turbotax hasnt made it available for me yet. I filed on 1/15/20 and they accepted me on 1/21/20. I can't find the amend section. I have clicked all drop down as well. Free online file.

17 Replies
mesquitebean
Level 15

Need to Amend 2019 no button availble or hyperlink?

It's too early to amend a 2019 return.  And you should wait for the original return to finish processing and wait on any Federal refund to arrive first before amending.

 

The Form 1040X will not be available in Online TurboTax until 2/05/2020.

 

The amended return must be printed, signed, dated, and mailed.  It cannot be efiled.

 

Here are the instructions to use once the Form 1040X becomes available. 

 

FAQ:  How do I amend my 2019 Online TurboTax return?
https://ttlc.intuit.com/community/amending/help/how-do-i-amend-my-turbotax-online-return/00/27577

 

Classychic87
Level 2

Need to Amend 2019 no button availble or hyperlink?

my 2019 has already been processed. irs gave me a portion of my refund and are holding the rest.  They won't docs sent in.

mesquitebean
Level 15

Need to Amend 2019 no button availble or hyperlink?

 


@ Classychic87 wrote:

my 2019 has already been processed. irs gave me a portion of my refund and are holding the rest. I got a 424 examination request on my transcripts. I need to file an amended.



I don't know why you only got a portion of your refund.   If the IRS reduced your refund, you should get a letter in 2-3 weeks explaining why.   Or did you already get a letter, and they asked for an amended return and other documents??

 

If you have not yet received a letter, you may wish to wait until you hear what all they are doing before amending.  In some instances, the IRS may request something from you short of amending.    Or if you amend prematurely, you could end up having to amend an amended return, which can be quite difficult.

 

In any case, the 1040X is not available for printing until February 5, according to the TurboTax IRS Forms Availability Table here:
https://ttlc.intuit.com/community/forms/help/irs-forms-availability-table-for-turbotax-individual-pe...

 

I'm not a tax person and can't help you with understanding a 424 on your transcript.  It's possible the IRS may be considering whether to look at something on your return for further evaluation.  You may receive more information in the letter or can phone them for more info.

mesquitebean
Level 15

Need to Amend 2019 no button availble or hyperlink?

@Classychic87 

It looks like you edited your comment above and removed your comment about the 424 on your transcripts.  As a result, it doesn't match the automatic quote I included in my comment.   So that's why I referred to the 424.

 

In any case, do as the IRS instructs and submit what they ask for.   Good luck.

 

 

Classychic87
Level 2

Need to Amend 2019 no button availble or hyperlink?

Turbotax emailed me on 1/09 said form 8863 was ready so I filed. Now they have been telling others that form isn't ready!! And it flagged my return. I have 420 audit code and called Irs rep said the form wasn't ready!!

mesquitebean
Level 15

Need to Amend 2019 no button availble or hyperlink?

The availability chart shows Form 8863 (Education Credits) as available, but I don't know what date it became available.

 

It's common for many Federal forms to not yet be available that early in January.  But I don't know anything about your email.   Did the January 9 email specifically mention that "Form 8863" was ready? Or was it a general email sent to customers saying that efile was open and that they could begin preparing and filing their returns?  It's not common for them to be emailing about specific forms that early.

 

If you need to discuss your email, you would need to speak to the folks at TurboTax Support.   Unfortunatey, the Free Edition doesn't have phone support unless one upgrades to PLUS.   But you can contact a Support agent directly through messaging at Twitter or Facebook:

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax

 

Also, if you end up needing to amend your Federal return, will likely need to also amend any state return (if applicable.)

Classychic87
Level 2

Need to Amend 2019 no button availble or hyperlink?

I signed up for the alerts. and it was sent to me on jan 9 that is as ready...other people have been told by turbotax that the 8863 wasn't ready. my return was flagged. you said i can't amend until feb 5.

mesquitebean
Level 15

Need to Amend 2019 no button availble or hyperlink?


@ Classychic87 wrote:

I signed up for the alerts. and it was sent to me on jan 9 that is as ready...other people have been told by turbotax that the 8863 wasn't ready. my return was flagged. you said i can't amend until feb 5.


Unfortunately, dates are subject to change, and the date for printing a Form 1040X in Online TurboTax has now been moved back to 2/12/2020, as you'll see on this page below:

 

https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_fed_online_individual.html

 

I don't think it will even allow you to start an amended return until you have a link to do so  (see FAQs below).  I think you'll have to wait until a link to Amend appears at either the Tax Home or in "Your Returns & Documents."   I don't have a way to test it.  In any case the Form 1040X is not ready.

 

The following FAQ on amending has not yet added tax year 2019,  likely due to the unavailability for 2019 right now.   But I presume it will appear there when amending is available and will then link to the next FAQ I'll also provide below..

https://ttlc.intuit.com/community/amending/help/how-to-amend-change-or-correct-a-return-you-already-...

 

They do have another FAQ on "How" to amend a 2019 online return that outlines the steps.   But you may not be able to follow the steps until they release the Form 1040X.
https://ttlc.intuit.com/community/amending/help/how-do-i-amend-my-turbotax-online-return/00/27577

 

The amended return must be printed, signed, and mailed.  It cannot be efiled.  It can take the IRS up to 16 weeks to process an amended return.

mesquitebean
Level 15

Need to Amend 2019 no button availble or hyperlink?

Again, as I mentioned above in a prior comment, if your return is under review at the IRS,  you may wish to phone the IRS to be sure exactly what it is they want you to do--i.e, whether they merely want you to provide some documentation, or whether they have asked you to amend the return.   If it's not clear in the letter they sent you, then there should be a contact phone number to that IRS department in that letter.

KatrinaLO
Intuit Alumni

Need to Amend 2019 no button availble or hyperlink?

You would need to contact the IRS for further assistance regarding this matter. Their phone number is 800-829-1040. https://www.irs.gov/help/telephone-assistance

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Classychic87
Level 2

Need to Amend 2019 no button availble or hyperlink?

I signed up for alerts on whether the 8863 form was ready. On Jan 9th I received the alert that is was. So was that a lie from turbotax?  How can I find out I I was given inaccurate information from turbotax??!! I can't even amend because your amend form isn't ready!

mesquitebean
Level 15

Need to Amend 2019 no button availble or hyperlink?


@ Classychic87 wrote:

I signed up for alerts on whether the 8863 form was ready. On Jan 9th I received the alert that is was. So was that a lie from turbotax?  How can I find out I I was given inaccurate information from turbotax??!! I can't even amend because your amend form isn't ready!


As I mentioned in a comment above, Free Edition unfortunately does not have phone support unless one upgrades to PLUS, which it would probably ask you to do.   But that upgrade has a 29.99 fee.  

 

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Also keep watching this thread in case anyone from TurboTax responds here.

 

Or with no fee you can message a TurboTax Support agent directly at Twitter or Facebook:

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax

vina1995
New Member

Need to Amend 2019 no button availble or hyperlink?

If i filed my taxes and got the money for my return but i just received another w-2. Will I just amend my 2019 taxes or do i file again? Never experienced this before

LindseyLO
Intuit Alumni

Need to Amend 2019 no button availble or hyperlink?

Yes, you will need to amend. Help with doing so has been provided for you below.

https://ttlc.intuit.com/community/amending/help/how-do-i-amend-my-return/00/27439

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