My taxes say we can not provide you with any info at this tine

[mesquitebean]

@ sjennifer924  wrote:  "My taxes say we can not provide you with any info at thie time."

What do you mean by that statement?  Where are you seeing that?  Does "my taxes say" refer to the IRS "Where's My Refund" tool?

https://www.irs.gov/wheres-my-refund

If you efiled your return, and if the efile was accepted, and it's been more than 24 hours since acceptance, you can use that tool to monitor a Federal refund.  You must use the correct SSN, correct filing status, correct tax year, and the Federal refund amount shown on your Form 1040, Line 35a.   Look at your actual return Form 1040 to get that figure.

To double-check that your efiled return was accepted, log in and at the Tax Home you should be able to see the status--accepted, rejected, printed, started, etc.   Does it show as accepted?

[mesquitebean]

@ sjennifer924 

Also be aware that the IRS "Where's My Refund" tool often goes down for a few hours overnight on early Monday mornings to update its system.   So since this is early Monday morning, you may be trying during that maintenance window.  It's also unavailable every day between 4AM-5AM Eastern while it does its daily update.