My taxes have been filed since the 26th of Feb. My Kansas e-file was one of the 1st 2 accept&I have received my Fed portion & my NMThere is still my KS refund help locate

[Jartooth1]

Again there were 3 states involved,and I have received my Fed.,NM State,but my Kansas refund is still unaccounted 4?? I have tried using the IRS.GOV,WHERE IS MY PAYMENT SITE only 2 b shoot down & redirect

[xmasbaby0]

The IRS site has no information about your state refunds.

Federal and state refunds come from completely separate entities,  There is no rule as to which one will come first or how much time there will be between their arrivals.

STATE RETURN

Make sure your state return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

[Jartooth1]

Yes I am certain that the taxes were accepted,the KS one was the 1st one to 2 accepted,the gate was opened on the 12 of Feb,on the 13th it was status: accepted,NM was the last 2 accept,accepting it on the 28th of Feb,followed by me receiving the payment the following day? So i should still b expecting it any day now??

[Jartooth1]

Yes it says : We r sorry but there is not record of my fileing,but on the KS site it states the have received it and is still processing it and 2 expect it

[mesquitebean]

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@ Jartooth1 wrote:

Yes it says : We r sorry but there is not record of my fileing,but on the KS site it states the have received it and is still processing it and 2 expect it

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This is a user community forum, and we won't know anything about your KS state refund here, but we can tell you how to get help.  Do you want to know how to speak to the folks at the Kansas Department of Revenue to check on your state refund?   I'm leaving you that info below.  If there's a delay in your KS state refund, they are the only ones who can give you any information.

You said you are certain that the Kansas state return was accepted.  So I assume that when you log into your Online TurboTax account, the Tax Home shows that the Kansas state return was accepted.   Is that correct?

But you also wrote "It says: We're sorry but there is no record of your filing."  What is the "it" that has no record?   What is saying that?    We don't know what you are looking at.   If you are looking at the IRS "Where's My Refund" tool, that is NOT the site to look at for a Kansas state refund; the IRS site is only for a Federal refund.

In any case, that seems to be contradicted by your next statement that the Kansas refund site shows that they have "received it and are still processing it."  

So are you saying that your Kansas refund is indeed showing up in the state refund tool at the Kansas DOR website at this link?

https://www.kdor.ks.gov/Apps/kcsc/increfundstatus.aspx

If so, then they are the only ones that can explain to you any reason for a delay.

You can phone the Kansas DOR during their business hours  Monday-Friday 8AM - 5 PM and speak to a live DOR agent. 

Here's the contact page.

https://www.ksrevenue.org/crcontact.html

I know one can use the main phone number, which is displayed under the Topeka office; i.e., the area code 785 number.  Listen to all the menu options.  It should have an option that will allow you to speak to a DOR agent there during business hours.

I don't know if the other 2 offices will have a similar menu.