My tax return was filed electronically (with confirmation) on Sept 19, 2021. The IRS has no record of receiving. I do not know what to do

[Critter-3]

The Where’s My Refund tool has been changed over to the 2021 tax year so you will no longer get updates on the 2020 return. 

Check your account transcripts instead :  

https://www.irs.gov/payments/your-online-account

If it has been shown up to now on the refund site then you know the IRS has your return and they are working on it.   

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

TAX ADVOCATE

At the following IRS website, find the USA map and click on your state, and it will give you the number of your area's IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html

[GeorgeDenseff]

Did the IRS tell you that they have no record.  The online Wheres My Return will only show 2021 returns now.  Call the IRS and see if you will need to print and mail your return.

[zladair]

I have called the IRS but cannot speak to a person.  They just ask for the same info as on "wheres my refund" and say they have no record.  I did see a post on the IRS website to NOT refile or mail in your return if already filed.

[GeorgeDenseff]

Follow these steps exactly to get to a human at IRS

Get to a live person fastest: Press 1 for English, then press 2 for Personal Income Taxes, and then push 1, then 3, then 2, then 0# when it asks for your social security number, then 2

Edit 

[Critter-3]

@GeorgeDenseff 

The link you posted is not allowed ...  third party advertising on this forum is against the rules.

[GeorgeDenseff]

OK, i did not know that