My tax return hasn't come in yet

[daniel-takarada]

the date turbo tax said I would have my return has already passed and I still haven't seen it come in yet

[ErinH · Accepted solution]

Once accepted, it can take anywhere from a few days to 3 weeks to go from acceptance to approval, and this timeframe is unrelated to how, where, or when you filed, nor is it connected to how quickly you got your refund last year.

IRS representatives will be able to research the status of your refund if your return was accepted (received) more than 21 calendar days ago. Do not call this number if it has not been 21 calendar days since your acceptance. If it has, call them at 1-800-829-1040, but prepare yourself for a potentially long wait times.

The most accurate place to check your status is the IRS's Where's My Refund? site.

For more info about "Where's My Refund?" and other refund-related topics, visit the IRS webpage Tax Season Refund Frequently Asked Questions.

[1248K520]

I paid extra for your tax help .  Having a problem getting hold of a person to talk to.

[DoninGA]

---

@1248K520 wrote:

I paid extra for your tax help .  Having a problem getting hold of a person to talk to.

---

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

[Lindaclayt13]

My taxes were excepted in February 12th yet I haven’t heard a thing. Why?

[EbonyA]

Please review the following FAQ: Why do some refunds take longer than others?