My tax return has been accepted and I have received my turbo tax debit card and I have also activated my card but my refund hasnt been put on the card can someone explain what’s going on

[DonnaLO]

Here is some information about the status "Accepted".  At the bottom you will find some other links that may also help clarify the process that your return is going through:

https://ttlc.intuit.com/replies/3958820

IF you applied for a Refund Advance see the following:

If you qualify for a Refund Advance and are approved for the Turbo Visa Debit Card, you’ll be notified by email within one hour of e-filing your return, of the approved amount  If your request was denied you will receive an email stating that fact and a second one from First Century Bank NA explaining why.

 You will be provided with instructions on how to set up your Turbo Card Account.   If you received a Refund Advance last year, you will need to create a new account to see your Refund Advance funds for this year.   You won't see the funds if you log in with the account you made last year.

 Once your online account is set up, then you must wait for the IRS to accept the return you have e-filed to them.  Within 48 hours of your return being accepted by the IRS, your advance funds will be deposited and available for spending online using a temporary card, while you wait for the physical card to arrive 5-10 business days  after IRS acceptance.

  The rest of your refund (minus any TurboTax fees) will be loaded on the same Turbo Card as your Refund Advance, typically within 21 days from IRS acceptance. You’ll be able to spend the money anywhere Visa is accepted in the U.S. This includes physical and online stores.

Here is more information about the Refund Advance process:

https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557

Here is more information about the Refund Advance Temporary Card

 https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-temporary-card/00/27511

[MARTINEZEUS]

I can't access my money 

[MARTINEZEUS]

They say that a code was sent to my phone number but I don't receive it

[VolvoGirl]

Has the IRS sent it?  You get the card right away before the IRS processes your refund.

When will you get your refund,
https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/01/25589

Only  the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

[MARTINEZEUS]

Already received my return but I can't activate my turbo card