You said it was "deposited into a closed account." So did the bank actually deposit it into that account? Or did you mean it was refused by the bank and sent back because the account was closed?
If you chose to pay your TurboTax fees out of your Federal refund, your funds first go from the IRS to a temporary account at an intermediary bank--either Civista Bank of Sandusky, Ohio, or Green Dot Bank. At the intermediary bank the fees are subtracted, then the rest of your funds are sent on to your bank (or prepaid debit card) in a second deposit. The company that handles that is SBTPG (Santa Barbara Tax Products Group.)
Less commonly there can be delays at the intermediary bank, and additional ID info, etc. might be required.
If for any reason the second deposit fails (the one that is actually to your bank or card), it will bounce back to SBTPG's bank who will issue you a paper check in the mail.
If that is your situation, you can log in to your temporary account at SBTPG to see the status of your funds.
To log in, choose the taxpayer portal at:
has a phone contact page at the following link. You will see their business hours listed there. Even when they are
closed, you may be able to get automated info, or you can log in as
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