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First, if you efiled, be sure your efiled return was accepted. If using Online TurboTax, you can check at the Tax Home page. Does it show as accepted, rejected, printed, started, ready to mail, or something else?
If that showed your return was accepted for processing, you can track your Federal refund at the IRS "Where's My Refund" tool:
The IRS normally uses 3 stages:
If that tool shows your refund is still being processed, then since it's been longer than the usual 21 days, you can phone the IRS to see if they can tell you anything about the delay.
IRS: 800-829-1040 (7AM-7 PM local time) Monday-Friday
I try calling the number and I did follow the instructions but they kept saying they can’t find my information
@ henrygibson0184 wrote:I try calling the number and I did follow the instructions but they kept saying they can’t find my information
"they kept saying.."
Who are "they?" Did you speak to a live person at the IRS. and they said they can't find your information?
You need to be sure you successfully filed. You didn't say what the result (status) of your efile was in January. Look at the Tax Home page of your Online TurboTax account. Does it show that your efile was accepted or not? Which of these terms do you see there at the Tax Home page: accepted, rejected, printed, started, ready to mail, or something else?
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