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My status say my refund has been received but I don't see it in my account but TurboTax has deducted their fees already

Turbo is saying my funds has come then where are they
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2 Replies
Ninja1129
New Member

My status say my refund has been received but I don't see it in my account but TurboTax has deducted their fees already

Same....TurboTax via email says my refund will be deposited by the end of the day today. However, I've checked a few forums on this subject. Most are saying 1-2 business days after TurboTax takes their fees out.

CatinaT1
Employee Tax Expert

My status say my refund has been received but I don't see it in my account but TurboTax has deducted their fees already

Your refund may have been offset. The IRS and state governments can intercept refunds to pay for certain past-due debts (such as back taxes, child support, or student loans).

 

How to check for an offset:

 

  • The IRS Hotline: Call (800) 304-3107 for automated details regarding tax offsets.
  • Official Notice: You will typically receive a letter in the mail explaining the specific debt and the amount withheld.

 

If you used "Pay with Refund": 

 

If the IRS "Where’s My Refund" tool shows your funds were released but you haven't received them, please note that Intuit does not hold these funds. You will need to contact the Santa Barbara Tax Products Group (SBTPG) directly:

 

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