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My state taxes were accepted but my state has no record of my taxes. I received a email from turbo tax saying my state taxes were accepted. How do I fix this?

 
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3 Replies
IreneS
Expert Alumni

My state taxes were accepted but my state has no record of my taxes. I received a email from turbo tax saying my state taxes were accepted. How do I fix this?

Sometimes the state websites take a while to update.  It's not uncommon for them to take a few weeks before their status lookup tools are able to locate accepted returns.You can go by the status on TurboTax -- Check your e-file status -- eventually the state website will catch up!


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My state taxes were accepted but my state has no record of my taxes. I received a email from turbo tax saying my state taxes were accepted. How do I fix this?

My state taxes were accepted on February 28th, and my state has policy of giving refund in 10-14 days. Is there something else I can do to get my refund back?
IreneS
Expert Alumni

My state taxes were accepted but my state has no record of my taxes. I received a email from turbo tax saying my state taxes were accepted. How do I fix this?

You should contact your state revenue department.  That does seem to be too long a time to receive your refund.  Please see this FAQ for information on contacting your Dept of Revenue:  <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/3302452">https://ttlc.intuit.com/replies/3302452</a>
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**Mark the post that answers your question by clicking on "Mark as Best Answer"

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