My state taxes have not been paid, why not?

[DoninGA]

How did you select to pay the taxes owed?

How you chose to pay the taxes owed will be on the Federal Filing Instructions page included with your tax return.  

Sign onto your TurboTax online account - https://myturbotax.intuit.com/

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

This will take you back to the 2019 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  

[Critter-3]

How you choose to pay the STATE balance due will be on the STATE filing instruction page ... save a PDF to review that information. 

[falcon86]

They were to be paid on July 6th. They have not. Why??

[Critter-3]

 

You cannot pay a state tax due thru the Turbo Tax program so  how were you supposed to pay it?  

Your only proof of payment is your bank statement or credit card showing the payment coming out.  Turbo Tax only passes your bank account number to the state for the state to take it out of your account.  But most states do not let you pay by Direct Debit so you have to mail in a check or go directly to the state's website to pay.

Check the printout or PDF of your return; look for the state  filing instruction  sheet with the Turbotax logo.  If you owed tax, it will show the payment information and how/when you decided to pay.  Read the state payment instructions carefully since most states cannot be paid from within the TT system and requires additional steps.
https://ttlc.intuit.com/questions/1900884-what-are-my-options-for-getting-my-state-refund-or-for-pay...

[falcon86]

It shows direct deposit or payment just like Federal

[DoninGA]

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@falcon86 wrote:

It shows direct deposit or payment just like Federal

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Contact your state department of revenue to find out why the state taxes owed were not debited from your account.  See this TurboTax support FAQ for state DOR contacts - https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/0...