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My routing number from last year return is not working....routing number is correct..message i get is that the routing number does not match?

when entering bank account information I get message that routing number does not match. I have verified the information and it is correct.  Same routing number and bank account that I used last year.  What do I need to do to get this to work and I can file my taxes electronically?
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3 Replies
CarissaM
Expert Alumni

My routing number from last year return is not working....routing number is correct..message i get is that the routing number does not match?

Please remove the routing number and account number, and completely re-enter the information, even if it is the same information. 

 

Please let us know if this does not work and you need further assistance. 

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MikeShue
New Member

My routing number from last year return is not working....routing number is correct..message i get is that the routing number does not match?

I'm having the same issue.  I have done as you suggested, and I still have the same problem.  I did a Google search to verify correct routing number and I'm using the correct number.  

 

Thanks in advance for your help,

 

Mike Shue

HeatherPLO
Expert Alumni

My routing number from last year return is not working....routing number is correct..message i get is that the routing number does not match?

@MikeShue

 

For further assistance with this matter, please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible.  

 

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

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