turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

My return was accepted on 7/11 and was accepted for both my federal and state refund. I got my state refund within a few weeks but I have yet to get my federal refund?

Is my best bet to call the irs?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

My return was accepted on 7/11 and was accepted for both my federal and state refund. I got my state refund within a few weeks but I have yet to get my federal refund?

The IRS has been behind on the processing of returns since they were closed for Covic.

 

Have you checked the IRS website Where's My Refund for your Federal information?

https://www.irs.gov/refunds

 

You can also contact the IRS.  The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

- The first question the automated system will ask you is to choose your language.
- Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
- Next, press 1 for “form, tax history, or payment”.
- Next, press 3 “for all other questions.”
-Next, press 2 “for all other questions.”
- When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
-After it asks twice, you will be prompted with another menu.
-Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.

View solution in original post

2 Replies

My return was accepted on 7/11 and was accepted for both my federal and state refund. I got my state refund within a few weeks but I have yet to get my federal refund?

The IRS has been behind on the processing of returns since they were closed for Covic.

 

Have you checked the IRS website Where's My Refund for your Federal information?

https://www.irs.gov/refunds

 

You can also contact the IRS.  The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

- The first question the automated system will ask you is to choose your language.
- Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
- Next, press 1 for “form, tax history, or payment”.
- Next, press 3 “for all other questions.”
-Next, press 2 “for all other questions.”
- When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
-After it asks twice, you will be prompted with another menu.
-Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.

My return was accepted on 7/11 and was accepted for both my federal and state refund. I got my state refund within a few weeks but I have yet to get my federal refund?

IRS says:

 

"Do not call."

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question