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My return was accepted but I never got my refund I can not get anyone to answer the number provided that I can speak with I have waited 6 months How do I hey my refund?

I would like to speak with someone to find out why my refund isn't sent What is a good number for an agent to help me
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My return was accepted but I never got my refund I can not get anyone to answer the number provided that I can speak with I have waited 6 months How do I hey my refund?

since your return was accepted there is nothing Turbotax can do. it receives no updates and has no ability to contact the IRS on your behalf. Have you checked your refund status on the IRS webpage? 

https://www.irs.gov/refunds 

the only other possibility is to contact the IRS directly

Call 800-829-1040

  • Choose your language,
  • Then choose option 2
  • Then 1
  • Then 3
  • Then 2
  • When it asks you to enter your SSN or EIN do nothing – wait - - After it asks twice, you will get another menu
  • Then 2
  • Then 3

 

It should then transfer you to an agent. Note when its phone line are busy you may be on hold for a long while or disconnected

 

My return was accepted but I never got my refund I can not get anyone to answer the number provided that I can speak with I have waited 6 months How do I hey my refund?

What does it say on the IRS refund site?

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

 

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2023 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

 

 

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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