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since your return was accepted there is nothing Turbotax can do. it receives no updates and has no ability to contact the IRS on your behalf. Have you checked your refund status on the IRS webpage?
the only other possibility is to contact the IRS directly
Call 800-829-1040
It should then transfer you to an agent. Note when its phone line are busy you may be on hold for a long while or disconnected
What does it say on the IRS refund site?
First, check your e-file status to see if your return was accepted:
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 35a of your 2023 Form 1040) of your federal refund to track your Federal refund:
To track your state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
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