Once your return is filed, TurboTax has no control over the processing or the timing when the IRS releases your refund.
Your refund could be offset. The IRS and State Governments have the ability to offset a refund to pay for certain past due debts. You generally will receive a letter stating what the offset was for.
The IRS provides a toll-free number, (800) 304-3107, to call for information about tax offsets.
Here are a few FAQs to help you track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?
Why do some refunds take longer than others?
What if my IRS refund is taking longer than 21 days?
You will need to contact the IRS for information. It might be easiest to set up an account with them.
IRS Individual Online Account
- Taxpayers with a Social Security number or an Individual Taxpayer Identification Number can create or access their IRS Individual Online Account to get information they need to file their return.
- With an IRS Individual Online Account, people can:
- View balance owed, payment history and schedule payments.
- Cancel scheduled payments.
- Get transcripts.
- View or create payment plans.
- See digital copies of some IRS notices.
- View key data from their most recently filed tax return, including adjusted gross income.
- Validate bank accounts and save multiple accounts, eliminating the need to re-enter bank account information every time they make a payment.
- View, approve and electronically sign power of attorney and tax information authorizations from their tax professional.
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