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clairajane
New Member

My refund was accepted that was 5weeks ago and still never received my refund

 
2 Replies
VolvoGirl
Level 15

My refund was accepted that was 5weeks ago and still never received my refund

What does the IRS say?  IRS Where's my refund <a rel="nofollow" target="_blank" href="https://www.irs.gov/refunds/">https://www.irs.gov/refunds/</a>
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end.  That was for federal and state combined.
TerukoL
Employee TurboTax Specialist

My refund was accepted that was 5weeks ago and still never received my refund

Some refunds will take longer than 21 days to be released, depending on individual circumstances.  TurboTax does not have access to any information regarding your tax refund once it has been submitted and accepted by the IRS and state department. 

Please read the TurboTax FAQ, listed below, to learn how to track your refund with the IRS whose release date has been longer than 21 days.

https://ttlc.intuit.com/replies/3302084

https://ttlc.intuit.com/replies/5340655

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