Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 26, 2020 9:00:41 AM

My refund was accepted over 21 days ago. However, when I go to track it nothing shows. Any help would be appreciated. Thank you

0 4 439
4 Replies
Level 15
Jun 26, 2020 9:12:17 AM

Are you entering only the amount of your federal refund rather than the sum of your federal and state refunds to log on to the IRS tracking web site?

 

 

New Member
Jun 26, 2020 9:34:19 AM

Thank you for your reply, Roger. I have tried both. Neither works.

Level 15
Jun 26, 2020 9:38:56 AM

Better double check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

 

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

 

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

New Member
Jun 26, 2020 9:45:27 AM

Yep it says it was accepted. Does that mean they just haven’t begun processing it yet?