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My old PC failed. I can’t access ANY of my tears if TT, or the PDF files I saved. Including the 2023 1040 I started. I already purchased the 2023 edition. Please help.

Thanks.   Important.   Rock L Ford
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2 Replies

My old PC failed. I can’t access ANY of my tears if TT, or the PDF files I saved. Including the 2023 1040 I started. I already purchased the 2023 edition. Please help.

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $30 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

rjs
Level 15
Level 15

My old PC failed. I can’t access ANY of my tears if TT, or the PDF files I saved. Including the 2023 1040 I started. I already purchased the 2023 edition. Please help.

When you use the CD/Download TurboTax software installed on your computer, you are responsible for making backup copies of the files on another device, removable media such as a USB drive, or in online ("cloud") backup.

 

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