My Ky. Refund says was sent out but have not recei...
Discuss
Discover
  • Community Basics
  • Connect with Others
  • Top Contributors
  • News & Announcements
    • Support
  • Turbo™
  • TurboTax™
    • Sign Up

    Why sign in to the Community?

    • Submit a question
    • Check your notifications
    or and start working on your taxes
    Announcements
    TurboTax has you covered during Covid. Get the latest stimulus info here.
    cancel
    Turn on suggestions
    Showing results for 
    Search instead for 
    Did you mean: 
    southern-steel
    New Member
    posted
    ‎March 4, 2020 10:58 AM
    last updated ‎March 04, 2020 10:58 AM

    My Ky. Refund says was sent out but have not received on my green dot who do I contact to see why it has not posted to my card

     
    0
    1
    24
    Reply
    1 Reply
    CarissaM
    Intuit Alumni
    ‎March 4, 2020 4:39 PM

    My Ky. Refund says was sent out but have not received on my green dot who do I contact to see why it has not posted to my card

    You can contact customer service for your Turbo Prepaid Visa to see if it is a pending deposit. You can contact customer service by clicking here. 

    **Say "Thanks" by clicking the thumb icon in a post
    **Mark the post that answers your question by clicking on "Mark as Best Answer"
    0
    22
    Reply
    Dynamic AdsDynamic Ads
    v
    Privacy Settings