You'll need to sign in or create an account to connect with an expert.
TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. “21 days” is not a promise from TurboTax or the IRS. Many refunds are taking longer during the pandemic. The IRS is backlogged —-they are still trying to process millions of 2019 returns; they received millions of e-filed on the day they opened for 2020 returns, and now they are burdened with sending out another round of stimulus checks.
Some delays are resulting from incorrect amounts that folks entered for stimulus checks they received. Many people have been confused by the recovery rebate credit and completed it incorrectly. The IRS may delay your refund while they cross-check to see what you received.
First, check your e-file status to see if your return was accepted:
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:
To track your state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others
If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved
You have lots of company. TT refund dates are just estimates, based on the usual IRS goal of 21 days. But it is taking longer this year, due to all the extra stimulus filings and a remaining backlog in processing 2019 returns left over from the COVID shutdown. In addition, IRS Where's My Refund site has been erratic and unreliable.
However, if TT told you your return was Accepted, then the IRS has it for processing. Once that happens, TT receives no further updates, and the IRS has been imploring taxpayers not to call. So please continue to be patients, as lots of folks are waiting. Also see:
Nearly 7 million tax returns haven't been processed by the IRS because of stimulus changes (msn.com)
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
Rozz50
New Member
patrickeric502
New Member
samuelvh206
New Member
androidsucks04
New Member
katelizabethh
New Member