My Colorado tax return was accepted on 2/7/2026 but I have not heard anything back from the state. No update on where's my refund website and no one answers phone

[jaclyn-salts]

I have tried calling for multiple weeks now at different times of day and never am able to get through to someone

[Bsch4477]

Unfortunately TurboTax receives no information from the state. 

[mesquitebean]

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@jaclyn-salts wrote: My Colorado tax return was accepted on 2/7/2026 but I have not heard anything back from the state. No update on where's my refund website and no one answers phone

I have tried calling for multiple weeks now at different times of day and never am able to get through to someone

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Is this how you have been trying to reach the Colorado DOR?  If so, it also says you can schedule a callback as one of the options.

https://tax.colorado.gov/contact-us-by-phone

I'll also see if one of your fellow Coloradoans @tjbc   who is quite familiar with Colorado DOR delays still visits the forum any and has any suggestion for you.

[tjbc]

@jaclyn-salts

The information that @mesquitebean provided to contact the Colorado Department of Revenue Taxation Division is your best way to get an update on your tax return.  Using the 303-238-SERV phone number you can speak directly with a taxpayer services representative or schedule a call back.  When you call this number ask for a "Representative".  Then follow the multiple prompts for "Individual" taxes.  This will get you to a live person.  Depending upon the time of day and feedback from other filers, you could experience a long wait.

If all else fails and you are unable to get an update on your tax return using this phone number, you can request a "Citizens Advocate" to work directly with you to find out what's going on with your return.  Click here to start the process to request a "Citizens Advocate".  Hope this helps!