My card never came. What do I do?

[Msmills17]

After step 6...it says there are multiple cards and asks for last four digits of the card I am talking about....BUT I DONT HAVE A CARD!!

[AL4B]

I DID NOT RECEIVE MY REFUND IT LOOK LIKE I SUPPOSE TO RECEIVED A DEBIT CARD NEVER RECEIVED IT PLEASE HELP ME MY NAME CIERA 

[AL4B]

02/24/2020

[HeatherPLO]

Did you confirm you were supposed to receive a refund?  It will be the green refund amount when you log in to Turbo Tax.  If you paid any fees from your refund, that may be why the amount is reduced.  For the Prepaid card customer service, please contact them here:

https://turbodebitcard.intuit.com/contact-us

[Msmills17]

After step 6...it says there are multiple cards and asks for last four digits of the card I am talking about....BUT I DONT HAVE A CARD!!

[KatrinaLO]

Please contact Turbo Prepaid Visa Card for questions about your card or account. You can contact them by calling toll-free at (888) 285-4169.

Ignore the prompt asking for your card number.  Choose #1 for lost, stolen, or cards never received, then choose #1 again, enter SS# if prompted and continue following the instructions.

Check the address we have for you, update your address, or have a new card sent to you if it's been longer than 10 business days.

https://ttlc.intuit.com/community/refunds/help/how-to-get-your-tax-refund-on-a-turbo-prepaid-visa-ca...

[Mcniel91]

I moved and was supposed to get a card last year and it never came. My stimulus was deposited on i . Idk how to get it

[MayaD]

If you lose your card or believe it to be stolen, log in to report it lost/stolen. We will cancel your current card, transfer the remaining balance to a new card, and then mail it out to the address on file.

[Mcniel91]

I dont have my card number. I cant login or make an account because I never got it

[CarissaM]

For any questions regarding your Turbo Prepaid Visa, please click here to contact customer service. 

[Natasha42]

It’s saying I have a card I never had a turbo tax card in my life 

[Themom1970]

Filed on feb 12

[Ineedatowel18]

I have the same problem please how do i get to speak with a person 

[Walterthegrate]

• My card never came in what do I do

[Walterthegrate]

What