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vane153
New Member

My account says my taxes have been completed but isn’t in my account I think my money has been stolen

The bar that’s shows the status is complete and no money in my account
1 Reply
JeanneLO
Intuit Alumni

My account says my taxes have been completed but isn’t in my account I think my money has been stolen

If there is a date on the "where's my refund" IRS website of the expected release date and that date has passed. You can contact the IRS, as they send the deposit to your bank, but they ask that you wait at least 5 days after the refund date.

It will take a few days even if the IRS states a refund has been sent to your bank.

Please see this from an IRS FAQ:

What is happening when Where’s My Refund? shows my refund’s status as approved?

We’ve approved your refund. We are preparing to send your refund to your bank or directly to you in the mail. This status will tell you when we will send the refund to your bank (if you selected the direct deposit option). Please wait 5 days after we’ve sent the refund to check with your bank about your refund, since banks vary in how and when they credit funds. (It could take several weeks before you receive a mailed refund check.)

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

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