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lwfrier
New Member

My $5872 refund is now $35.11 owed. I thought your online service said I had Submitted everything successfully.

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2 Replies

My $5872 refund is now $35.11 owed. I thought your online service said I had Submitted everything successfully.

The IRS changed something on your return. TurboTax is never informed about changes made to returns, so talking to anyone at TurboTax is a waste of your time. The IRS. It will send you a notice or letter of explanation with instructions on how to contest the findings.  If TurboTax made a calculation error, it will reimburse you for penalties and interest after filing a claim. However, it's most likely something you didn't enter or entered incorrectly, which is not covered by its accuracy guarantee. 

My $5872 refund is now $35.11 owed. I thought your online service said I had Submitted everything successfully.

Did you get an IRS letter with the change?   As a guess, does it have anything to do with Social Security income?  If so, we can tell you more about a possibility.  Some Social Security recipients are answering a screen incorrectly, which then reports the SS as nontaxable by mistake. 

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