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rpmonro
New Member

My 2018 Taxes are still not correct on your end which is not allowing me to complete 2019, yesterday i got an email saying 2018 taxes have been updated, they have not

 
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My 2018 Taxes are still not correct on your end which is not allowing me to complete 2019, yesterday i got an email saying 2018 taxes have been updated, they have not

Is your 2019 efile rejecting for the 2018 AGI?  Try using 0 for the AGI.

 

When did you file 2018? If it was late in the year try putting in zero for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

If your spouse died during 2019 there is a problem efiling and you will have to mail your return

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.
 

View solution in original post

4 Replies
AkinaLO
Expert Alumni

My 2018 Taxes are still not correct on your end which is not allowing me to complete 2019, yesterday i got an email saying 2018 taxes have been updated, they have not

Please verify if you have e-filed 2018 here. E-file status lookup.  

If you continue to have any issues, please refer to the article below to contact Support for assistance.

What is the TurboTax phone number? - Community

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My 2018 Taxes are still not correct on your end which is not allowing me to complete 2019, yesterday i got an email saying 2018 taxes have been updated, they have not

Is your 2019 efile rejecting for the 2018 AGI?  Try using 0 for the AGI.

 

When did you file 2018? If it was late in the year try putting in zero for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

If your spouse died during 2019 there is a problem efiling and you will have to mail your return

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.
 

My 2018 Taxes are still not correct on your end which is not allowing me to complete 2019, yesterday i got an email saying 2018 taxes have been updated, they have not

send me a copy of my 2019 taxes pleases

 

My 2018 Taxes are still not correct on your end which is not allowing me to complete 2019, yesterday i got an email saying 2018 taxes have been updated, they have not


@Kathysue7333 wrote:

send me a copy of my 2019 taxes pleases

 


TurboTax cannot mail or email your tax returns to you.  You can download a PDF of your tax returns yourself.

 

To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

Or -

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

This will take you back to the 2019 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

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