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litadadavid
Returning Member

My 2017 taxes I never received my refund check 9r

I filed my taxes online using Turbo tax in 2017. I was told my refund was coming on a pre-paid  debate  card
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1 Reply

My 2017 taxes I never received my refund check 9r

And you are just now asking about it?  Does your online account say "accepted", "rejected", or "ready to mail?"  If it says anything other than "accepted" then your return was not filed.

 

If it was not filed, the only way to file your 2017 return now is to print, sign and mail it.  You cannot print unless you paid for your TurboTax fees.

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS and/or your state received the return.

 

If it was filed but you did not receive your refund:

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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