Mint says I should have got my return today but I have not got my return loaded on my credit karma card

[AkinaLO]

Please allow additional days for the funds to become available. Please contact the IRS when it has been longer than 21 days from acceptance. 

Please review the article below.     

What if my IRS refund is taking longer than 21 days?     

[tedtheman]

Did you read the subject?  The 21 day period has already past!!

I got email from Mint that says the money was deposited into my account and to look at Mint to see it.  I don't see it there, nor in my Credit Karma account.  I would like to talk to someone at Intuit that knows what they are talking about and how this is supposed to work!  I paid for premium service and I'm not getting premium service.

Ted [removed]

[phone number removed]

[SweetieJean]

TT does not receive tax refunds.  Did you ask to have your TT fees deducted from the refund?  If so, it goes directly from the IRS to a third party bank to have the fees deducted before the balance is forwarded to Mint.  Otherwise, it goes directly from the IRS to Mint.  TT is not involved, so cannot trace it for you.

[EbonyA]

You will need to contact the IRS directly as the previous post states; Intuit has no control over the issuance of tax refunds; IRS contact information can be found here.

[tedtheman]

BTW, I contacted Mint support and they said to talk to TT support.  Both are Intuit and I'd appreciate better support from Intuit.  Why would I get an email from Mint (Intui) saying it was deposited if it was not?   Do you realize what it's like trying to talk to the IRS!  I bought premium service from TT(Intuit) in hopes of avoiding hassling with the IRS myself.  Not very happy with you all and the responses!

Ted