lost efile

1.I efiled an extension on 4/15/19 and lost the file. How can I retrieve it?

2.My forex account was closed when the company went out of business leaving no online access. How can I claim the loss of funds in my account

posted

Did you use the Online version? That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used

https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.