Look like it not going to start my taxes over because i put my bank card in

foley3535a · ‎June 1, 2019

i put my vise card number in a now it will not start me over to do my taxes for 0 dollar

AshleyLO · ‎June 1, 2019

Unfortunately, once you have made a payment or registered with a product, you are no longer able to change to a different version. The only option is to start a brand new account in TurboTax Online and start over. Keep in mind too, that if you start a new account, it will not have any of your older tax information and you will not be able to merge accounts.

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