Good afternoon
I filed my 2018 taxes around April 2020 via paper and I still have yet to receive communication on where my refund is. I have already gone to the site that “ Tracks your refund” and called, however no information came up. Please help.
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Sorry the IRS has limited staff due to Covid-19. They just started opening the mail in June that's been stacking up. Back in March the IRS closed their processing centers and stopped processing mailed tax returns. An IRS spokesperson recently said that they have about 11 million pieces of unopened mail. The IRS says....."We’re experiencing delays in processing paper tax returns due to limited staffing. If you already filed a paper return, we will process it in the order we received it." So it may take longer if you mailed in June or later. So you have to keep waiting.
See this IRS page for the latest information
https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue
FYI ... the current IRS checking tool ONLY works for 2019 returns ... you cannot find 2018 info that way.
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