You'll need to sign in or create an account to connect with an expert.
Then you did not sign onto the 2019 online account using the same User ID you used for the 2018 online account where you completed and filed the 2018 tax return.
Please make sure you are in the correct account. It is possible to have more than one TurboTax account. If you need to find an account, our account recovery tool can help you find your User ID or password.
account recovery tool doesn't work.
Try this account recovery page. Account Recovery Request for your TurboTax Account
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
fdlevy
New Member
MEA1214
New Member
dhasap
New Member
llsims-17
New Member
lynnfelske
New Member