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kahlien05
New Member

Last year I was given the option for a turbo visa card and also received the loan. Why am I not getting these options? It's only saying add checking acct?

 
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3 Replies
EbonyL122824
Expert Alumni

Last year I was given the option for a turbo visa card and also received the loan. Why am I not getting these options? It's only saying add checking acct?

The Refund Advance offer is not available to all customers at this time. Unfortunately, there is no way to self-select into the offer. If the Refund Advance offer is available to you, you will be able to select it in the Your refund info step of the File section. If you don’t see this option, you have not been selected for the offer.

https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557

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kahlien05
New Member

Last year I was given the option for a turbo visa card and also received the loan. Why am I not getting these options? It's only saying add checking acct?

I want to know why I don't even have the option for the turbo visa card? Not the loan

DonnaLO
Expert Alumni

Last year I was given the option for a turbo visa card and also received the loan. Why am I not getting these options? It's only saying add checking acct?

Here are reasons why you may not be able to get a Turbo Visa Debit Card

https://ttlc.intuit.com/community/refunds/help/why-can-t-i-get-a-turbo-prepaid-visa-card/00/27308

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

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