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sagaafp
New Member

Last year I filed using my old work email and now I can't access that account or last years taxes. I need my pin from last year to file this year, how can you help?

I could not access the account so I started a new one this year with [removed].com but now I can't file without last years PIN
3 Replies
SweetieJean
Level 15

Last year I filed using my old work email and now I can't access that account or last years taxes. I need my pin from last year to file this year, how can you help?

It is not safe to post email addresses on this public forum.
sagaafp
New Member

Last year I filed using my old work email and now I can't access that account or last years taxes. I need my pin from last year to file this year, how can you help?

Thank you!!! I thought I wrote a private message to Turbotax.
KatrinaLO
Intuit Alumni

Last year I filed using my old work email and now I can't access that account or last years taxes. I need my pin from last year to file this year, how can you help?

To access your account, please click on go to our account recovery page in the TurboTax FAQ below and follow the instructions.

https://ttlc.intuit.com/replies/3302318

The IRS requires your AGI or PIN for identity verification.

Please review the following TurboTax FAQ on locating your previous year's AGI:

https://ttlc.intuit.com/replies/3301618


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