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To access your account, please click on go to our account recovery page in the TurboTax FAQ below and follow the instructions.
https://ttlc.intuit.com/replies/3302318
The IRS requires your AGI or PIN for identity verification.
Please review the following TurboTax FAQ on locating your previous year's AGI:
https://ttlc.intuit.com/replies/3301618
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