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Last year I filed my 2022 tax return and still have not received them this year

I've contacted TurboTax and multiple occasions and still no answer or resolve and all of my information on my documents was correct I've also had a couple of friends who said they didn't receive their last year tax return either I just want to understand what is going on with this app
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Last year I filed my 2022 tax return and still have not received them this year

TurboTax receives no information from the IRS after you file your tax return and it is accepted.

 

 What does it say in your account?  Does it show that the return was accepted?   Or does it say something else---like "rejected," "printed," or "ready to mail?”

 

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

If your return was not accepted, you can print it now, sign and date it in ink, and file it by mail.

 

 

IF the IRS accepted your return----

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

 

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2023 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
JulieS
Expert Alumni

Last year I filed my 2022 tax return and still have not received them this year

Yes, you should check the Where's My Refund? tool by following this link. 

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