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They probably want you to mail them the paper copies of those forms.
They want to see your actual paper W2s and 1099s probably to compare to what the employer sent in. So you have to make copies of your actual forms and mail it to the IRS yourself. Turbo Tax can't send the IRS or state anything for you. They only transamit your actual 1040 tax return. Then they are done with their part.
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