Ive been waiting on my direct deposit refund for 21days what is the delay

[dnevadabays]

I paid an extra fee to ensure my refund will be here in 21 days, it's been over 21 days, will the fee be refunded?

[Tonita]

Please call the IRS Tax Assistance Hotline: 1-800-829-1040. Call 1-800-829-1040 for answers to specific tax questions and for individual assistance. The hotline is open Monday through Friday, from 7:00 a.m. to 7:00 p.m. local time.