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II need to print a copy. I am not able to do so
To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)
Or -
When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.
This will take you back to the 2018 online tax return.
Click on Tax Tools on the left side of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return. Choose the option Include government and TurboTax worksheets
i have the same issue. i have email receipts from turbo tax that i paid and filed in 2018. it does not show up in the online records. it simply shows an empty folder and states that i a have not filed a return yet. all that is available is new marketing
@petroni wrote:
i have the same issue. i have email receipts from turbo tax that i paid and filed in 2018. it does not show up in the online records. it simply shows an empty folder and states that i a have not filed a return yet. all that is available is new marketing
So you used Online TurboTax for 2018, and now when you log in, you cannot find the online 2018 return you filed? If so, then you likely have multiple accounts and signed into the wrong one. A lot of folks end up with multiple accounts without realizing it. Here's how to troubleshoot:
You can have up to 5 accounts (User IDs) that use the same email address for notification purposes. A User ID may be an email address, but it doesn't have to be. It might be only part of an email address, or it can be anything at all.
To get a list of your User IDs and recover account access, you can use the tool at the link below. Try using your phone number first. After that, if necessary, then run the tool on your email address(es) you can access.
NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. You may wish to copy this link so you can paste it into the new browser session.
https://myturbotax.intuit.com/account-recovery
If still no luck after running that on your phone number and email address(es) that you can access, here's another method:
Go back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.
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