Its been more than 21 days since irs accept my return but now they cant provide any information about my refund,and they give me this number to call 1800

What is mean when in wmr site cant provide any information about my refund and they give me this # 800-829-0582 with a ext #362?

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There's been a error in your taxes or something is incomplete, definitely call them and they might be able to fix it over the phone

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