turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Oct 16 is the IRS deadline–file confidently with expert help. File Now
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

coop8303
New Member

Its been 21 days wheres my refund

 
This feature is pending. Thanks for your patience.
Didn't get the answer you wanted? Would you like to view more questions that might be relevant?
1 Best answer

Accepted Solutions
HelenC1
Intuit Alumni

Its been 21 days wheres my refund

Only the IRS can answer why your refund did not get deposited to your account.  If it was expected yesterday, one reason you did not get your federal refund may be because yesterday was a holiday so banks weren't open. Another reason is because you have a refund offset

 

If you are getting the Earned Income Tax Credit (EITC) and the Additional Child Tax Credit (ACTC), that will delay your direct deposit or paper check.  See the IRS article: Refund Timing for Earned Income Tax Credit and Additional Child

 

Please note that IRS representatives can only research the status of your refund 21 days after you filed electronically. If it's been 21 days, you may call the IRS at 1-800-829-1040.

 
This is directly from the IRS website.Why does it take so long for the funds to show up in my account?
  • It takes additional time for refunds to be processed after leaving the IRS, and for financial institutions to accept and deposit them to bank accounts and products like debit cards. 
  • Also many financial institutions do not process payments on weekends or holidays, which can affect when refunds reach taxpayers. 
  • For EITC and ACTC filers, the three-day holiday weekend involving President’s Day affects their refund timing.

[Edited 3-17-2020|6:05 am PST]

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

1 Reply
HelenC1
Intuit Alumni

Its been 21 days wheres my refund

Only the IRS can answer why your refund did not get deposited to your account.  If it was expected yesterday, one reason you did not get your federal refund may be because yesterday was a holiday so banks weren't open. Another reason is because you have a refund offset

 

If you are getting the Earned Income Tax Credit (EITC) and the Additional Child Tax Credit (ACTC), that will delay your direct deposit or paper check.  See the IRS article: Refund Timing for Earned Income Tax Credit and Additional Child

 

Please note that IRS representatives can only research the status of your refund 21 days after you filed electronically. If it's been 21 days, you may call the IRS at 1-800-829-1040.

 
This is directly from the IRS website.Why does it take so long for the funds to show up in my account?
  • It takes additional time for refunds to be processed after leaving the IRS, and for financial institutions to accept and deposit them to bank accounts and products like debit cards. 
  • Also many financial institutions do not process payments on weekends or holidays, which can affect when refunds reach taxpayers. 
  • For EITC and ACTC filers, the three-day holiday weekend involving President’s Day affects their refund timing.

[Edited 3-17-2020|6:05 am PST]

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing
Manage cookies
v