Unfortunately, TurboTax cannot provide you a specific date for your refund because the IRS does not provide us with any updates after your return is accepted and goes in to processing. You will need to continue tracking your refund at www.irs.gov/refunds for a direct deposit or mail date once one becomes available. Once twenty-one days or more have passed since your return was accepted you may call the IRS for an inquiry. It can be hard to reach a live representative so I have provided a workaround below.
Please call 800-829-1040 7 a.m. to 7 p.m. local time and do the following:
1. press 1 for English
listen to the recorded message
2. press 2 for answers about personal income taxes
listen to the recorded message
3. press 1 for questions about a form you already submitted
4. press 3 for all other questions
5. press 2 for all other questions
6. enter your social or EIN
confirm type (social or EIN) and confirm if the number is right by pressing 1
7. Listen to all options then it will say if you have not heard your topic please hold
8. Next, it will say if you owe money and agree with the amount press 1
You will then be transferred to a representative after a general message from the IRS (Note* if call volume is too high they will ask you to call back)
Please see: https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
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