It's been over a month since I've filed and went to check my status through the IRS because this app told me everything had been completed and accepted. when I spoke with the IRS they claimed they ne

[Sharmaine]

I recommend you double check your e-file status by logging into the e-file tool. 
If it was accepted, the link below will provide steps on how to further track your refund.
You will need your, social security number or ITIN, your filing status and your exact refund amount. You can obtain this information from your Turbo Tax account. You can keep checking the IRS website until they provide an update on your return. If your return was not filed, sign back in to your account and continue to transmit your return. 
 
How do I check my e-file status?
https://ttlc.intuit.com/replies/3319882